Why haven’t I received a refund on my withdrawn course?
The amount of your refund from a dropped course will be determined by the term withdraw/refund schedule. Credit balances are automatically refunded. To ensure the timely refund of dropped courses, please call Enrollment Services at 303.458.4126 and request a refund.
When will I get my financial aid refund check? Why didn’t I receive the full amount?
You will receive your check within 14 days of the disbursement date. Financial Aid typically disburses into your student account after the term's drop/add date. Financial Aid will be applied to tuition and fees first. Any remaining credit balance will be issued to you via check.
Can I have my refund direct deposited into my checking account?
Yes. Please log into WebAdvisor and then, under Student Accounts, click Direct Deposit (US). Fill out the routing number and checking account number in the provided areas. An e-mail will be sent to you when the direct deposit is ready to deposit. Please allow 48 hours from the time you receive the e-mail to the time your funds are available.
Can I have my refund sent next-day air to me?
Regis University does not offer this option unless it was pre-arranged and prepaid by the student prior to the refund being processed. These are treated as an exception-only basis.
When I drop or withdraw from a course, when will I be refunded?
Please contact Enrollment Services to request a refund. Credit balances are audited and refunded at different times during the year. Sometimes checks may be delayed due to the constant adding and dropping of courses.
If I pay for a class by credit card, can I get a paper check refund?
No. Regis University has a merchant agreement with the credit card companies and we are required to return the credit to the original source of a payment
I sent in a Check Reissuance Request Form. What is the turnaround for the check to be re-issued?
There is a two week period from the issue date of the check until a stop payment can be processed. After the two week period, once a Check Reissuance Request is received, it takes approximately three days for another check to be generated.
What can I do to have my check held for me to pick up on campus instead of being mailed to my home address?
Contact Enrollment Services and request that your check be held for pick-up. Your account will be flagged and the check will be held at the Cashier’s Office on the Lowell Campus for you to pick up. If you are enrolled in Direct Deposit, you will need to cancel your Direct Deposit before a check can be issued and held at the Cashier's Office.
After the refund has been requested, when will it be available for me to pick up?
Typically, once a refund is requested, the check will be ready for pick up or mailed within two business days.
If I have a Parent PLUS Loan but my parents want the money refunded to me, what do I need to do?
The signer on the Parent PLUS Loan needs to complete the PLUS Refund Authorization form and forward the signed form to Enrollment Services. Click on the Publications and Forms link to access the appropriate form.
Can I keep the credit on my account for future terms’ tuition?
Yes. Complete a Credit Balance Hold Form and forward it to Enrollment Services. All credit balances will be held on your account as indicated on the completed form. There is one exception to the credit balance hold effective July 1, 2008, due to Federal Regulations: credits generated from Federal Financial Aid cannot carry over into different Financial Aid fiscal years, even if requested in writing by the student. Select the Publications and Forms link to access the appropriate form.