Professional Bio


  • Ph.D., Management, Massachusetts Institute of Technology
  • MSc, Engineering Economic Systems and Operations Research, Stanford University
  • B.S., Systems Engineering, Universidad Metropolitana

Professional Experience

  • Assistant Professor Loyola Marymount University
  • Forecaster and Financial Analyst Procter and Gamble

Research & Scholarship

Research interests

Qualitative research methods


Carroll, J.; Quijada, M. (2004). Redirecting traditional professional values to support safety: changing organisational culture in health care. Quality and Safety in Health Care, Dec 2004 : 13, 16-21.

Carroll, J.; Quijada M. (2006). Tilting the Culture in Health Care: Using Cultural Strengths to Transform Organizations. In Carayon, P (Ed.), Handbook of Human Factors and Ergonomics in Healthcare and Patient Safety. Mahwah, NJ., Lawrence Erlbaum Associates, Inc., Publishers

Valcour, M.; Bailyn, L.; Quijada, M. (2007). Customized Careers. In Gunz, H., Peiperl, M., (Eds.), Handbook of Career Studies.